Privacy Policy

Effective Date: December 9th, 2025

This Privacy Policy explains how Pullsy Ai Inc (“Pullsy”, “we”, “us”, or “our”) collects, uses, and shares information about you when you use our website at pullsy.com, our browser extensions, mobile and desktop applications, and any related tools and services (collectively, the “Services”).

Pullsy is an AI-powered email management tool that connects to your email accounts to organize messages, apply labels, surface priorities, and generate draft replies on your behalf.

By using the Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Services.

1. Information We Collect

We collect information in three main ways: information you provide directly, information we obtain from your connected email accounts and integrations, and information collected automatically.

1.1 Information You Provide to Us

We may collect the following information you provide directly to us:

• Account Information: Name, email address, password (stored in hashed form), organization name, role, and other registration details.
• Billing Information: If you choose a paid plan, we (or our payment processor) may collect payment card details, billing address, and transaction history.
• Support and Communications: Information you provide when you contact us, such as support requests, feedback, survey responses, or other communications.

1.2 Information from Email Accounts and Integrations

To provide the Services, Pullsy may access and process information from your email accounts and any other integrations you choose to connect. This may include:

• Email Accounts: When you connect accounts (for example, Gmail, Outlook, or other IMAP/POP providers), we may access:
  • Email headers (sender, recipient, subject, timestamps)
  • Email body content and attachments
  • Labels, folders, and other metadata
• Connected Services: Calendar, task, CRM, or other third-party integrations you choose to connect. These services may provide contact details, event information, and context data used to enhance organization and drafting.

We use this information to classify and label messages, prioritize and group emails, and generate suggested replies and actions.

You can disconnect email accounts and integrations at any time through your account settings or your email provider’s settings, although doing so may limit or disable parts of the Services.

1.3 Information Collected Automatically

When you use the Services, we automatically collect certain information, such as:

• Usage Data: Features you use, pages viewed, time spent, search queries within the product, and interaction logs.
• Device and Log Data: IP address, browser type, operating system, device identifiers, error logs, and performance metrics.
• Cookies and Similar Technologies: We use cookies, local storage, and similar technologies to remember your preferences, keep you signed in, and analyze usage.

You can manage cookies through your browser settings, but some features may not function properly if cookies are disabled.

1.4 Derived and Analytical Data

We may generate additional data from the information we collect, such as:

• Priority scores and categories for emails
• AI-generated labels, tags, and suggested actions
• Statistical and aggregated insights about usage patterns

2. How We Use Your Information

We use your information for the following purposes:

• To Provide and Maintain the Services: Connect to your email accounts and integrations, organize and label emails, generate draft replies and suggested actions, and keep your account functional and secure.
• To Improve and Develop the Services: We analyze usage data solely to understand how the app is used, identify issues, debug errors, and improve performance and reliability of the Services. Google user data is used only to provide and improve the core functionality of the application and for no other purposes.
• To Communicate with You: Respond to your questions and support requests; send transactional messages such as account notifications, security alerts, and billing notices; and send marketing or product update emails (you may opt out of marketing communications at any time).
• To Protect Our Users and the Service: Detect, prevent, and respond to fraud, abuse, security incidents, and technical issues; enforce our Terms of Use and other policies; and comply with legal obligations.

3. Legal Bases for Processing (EEA/UK Users)

If you are located in the European Economic Area or the United Kingdom, we process your personal data under the following legal bases:

• Contract: To provide the Services you requested and to perform our obligations under our agreement with you.
• Legitimate Interests: To maintain and improve the Services, ensure security, prevent abuse, and develop new features.
• Consent: For specific activities where we request your consent, such as certain marketing communications or optional integrations.
• Legal Obligations: Where processing is necessary to comply with applicable laws and regulations.

4. How We Share Information

We do not sell or rent your personal information. We may share information in the following situations:

4.1 Service Providers and Subprocessors

We may share information with trusted third-party vendors who help us operate the Services, such as cloud hosting providers, customer support tools, analytics services, and payment processors. These providers may only use your information to perform tasks on our behalf and are subject to appropriate confidentiality and security obligations.

4.2 Email and Integration Providers

We share information as needed with the email and other third-party services you connect (for example, email providers or calendar services) according to their API permissions and your choices.

4.3 Business Transfers

If we are involved in a merger, acquisition, financing, or sale of all or a portion of our business or assets, your information may be transferred as part of that transaction, subject to appropriate protections. We will take steps to ensure any successor respects this Privacy Policy or provides notice of changes.

4.4 Legal and Safety

We may disclose information if we believe it is reasonably necessary to:

• Comply with any applicable law, regulation, legal process, or governmental request
• Enforce our agreements and policies
• Protect the rights, property, or safety of Pullsy, our users, or the public

4.5 Aggregated or De-Identified Data

We may share aggregated or de-identified information that cannot reasonably be used to identify you.

5. Data Retention

We retain your information for as long as:

• You maintain an account with us,
• We need it to provide the Services, or
• It is necessary to comply with legal obligations, resolve disputes, or enforce our agreements.

When you close your account, we will take steps to delete or anonymize your personal information within a reasonable timeframe, except where we are required or permitted to retain it under applicable law or for legitimate business purposes.

6. Security

We use technical and organizational measures designed to protect your information, including encryption in transit, encryption at rest, and access controls. However, no system is completely secure, and we cannot guarantee absolute security. For more details, please refer to our Security page.

7. Your Rights and Choices

Depending on your location, you may have certain rights over your personal information, which can include:

• Accessing the information we hold about you
• Correcting inaccurate information
• Requesting deletion of your data
• Restricting or objecting to processing
• Receiving a copy of your data in a portable format (data portability)

To exercise these rights, please contact us at [email protected]. We may need to verify your identity before processing your request.

7.1 Marketing Communications

You can opt out of marketing emails by using the “unsubscribe” link in any such email or by contacting us. We may still send you transactional or service-related communications.

8. Region-Specific Disclosures

8.1 California (CCPA/CPRA)

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including:

• The right to know what categories of personal information we collect, use, and disclose
• The right to request deletion of your personal information
• The right to correct inaccurate personal information
• The right not to be discriminated against for exercising your privacy rights

We do not sell your personal information as that term is defined under California law. You may contact us at [email protected] to exercise your rights.

8.2 EEA/UK Data Protection Authorities

If you are located in the EEA or UK, you may lodge a complaint with your local data protection authority. We encourage you to contact us first so we can address your concerns.

9. Children’s Privacy

The Services are not directed to children under 16, and we do not knowingly collect personal information from children under 16. If we learn that we have collected such information, we will take steps to delete it. If you believe a child has provided us with personal information, please contact us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” above and, where appropriate, notify you via email or within the Services. Your continued use of the Services after any changes indicates your acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Pullsy Ai Inc
1717 2nd St. Suite E, Sarasota, FL 34236
Email: [email protected]